Oireachtas Joint and Select Committees

Thursday, 7 December 2017

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Matters relating to Tracker Mortgage Examination and Consumer Protection Framework: Discussion

9:00 am

Photo of Pearse DohertyPearse Doherty (Donegal, Sinn Fein) | Oireachtas source

I am actually quite surprised that while 509 cases have been rejected by the Financial Services Ombudsman, the office is not aware of how many of the cases have been impacted or not. These banks have concluded and all the numbers are there at this stage. Either the Financial Services Ombudsman is not getting the figures from the institutions or from the Central Bank - which has these details also - or the institutions are not providing the figures to the Financial Services Ombudsman. I know that certain banks are still going through the process, but how can it be a couple of weeks after the final figures and there is still this lapse between the financial institutions and the Financial Services Ombudsman Bureau?

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