Seán Fleming (Laois, Fianna Fail) | Oireachtas source

Ms Gordon is saying that of the 100% of applications submitted, 35% were given a favourable response by her office. People are not aware of this. We do hear of decisions being changed by deciding officers in the Department, but the tendency has been to give 100% of the credit for favourable appeal outcomes to the appeals office. However, Ms Gordon has indicated that in 40% of cases where the appeals office is getting the credit for giving a new decision, it is actually the deciding officers who are making the changes. As a rough guide, then, out of 100 cases that go in, 40 do not change, 25 are revised by the deciding officer and, in 35 cases, the appeals office gives a different decision from the one made by the Department. Is that correct?