Oireachtas Joint and Select Committees
Thursday, 7 December 2017
Public Accounts Committee
Comptroller and Auditor General 2016 Report
Chapter 16: Regularity of Social Welfare Payments
Chapter 17: Management of Social Welfare Overpayments
Chapter 18: Department Reviews of welfare Schemes, Social Welfare Appeals Process, Social Insurance Fund
9:00 am
Ms Helen Faughnan:
Given the nature of the judicial reviews, the Department was required to amend its processing. We had to give a detailed breakdown of the decision-making process to the applicant. In addition, the medical assessors had to give a detailed breakdown of their reasoned opinions. This took extra time and caused a delay in processing the applications.
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