Mr. John McKeon:

Let me deal with it. We deal with a variety of stakeholder groups, which would include representative bodies and advocacy groups. In those dealings we have formal and informal contacts. In informal contacts we have raised the issue of why we are seeing an increasing number of cases where additional medical information is being provided. It has been said informally to us, "We know that clients are holding back the information and, to be honest, we told them that is not a bad thing to do". They are informal contacts. I do not want to breach that informal confidentiality.