John McGuinness (Carlow-Kilkenny, Fianna Fail) | Oireachtas source

Okay. I have one last question in relation to a complaint. It is to do with payment protection. The person who has written here is one of many. The person writes that in the case of redundancy or illness, one's mortgage will be covered or paid, and that this, however, was not the case for many. Even though the bank knew the correspondent was self-employed and did not qualify to claim this policy, the policy product was sold to that person. The bank blamed the insurance company, the insurance company blamed the bank and the regulator said there was nothing that could be done because the product was taken out over seven years ago.