Ms Oonagh McPhillips:

Many changes that I outlined in the opening statement have been made in the last few years. The Department took the outcome of the Toland report very seriously and has made a lot of changes. The point about a change in culture is that it cannot be done overnight. As I said in my statement, producing a document does not of itself produce change but there have been a lot of building blocks. The Deputy will be familiar with the concept of the management advisory committee, MAC, which is the old style way a Department is run. That committee was transformed into the management board of the Department. It is designed much more along the lines of a business board in terms of collective responsibility and so forth. I would say that is the most significant thing and that has allowed us to test assumptions and make a lot of changes in the way the Department runs its policy. I will ask Mr. McKenna to speak further about the changes we have made.