Mr. Aidan Murphy:

As I said, we had no service issues at all yesterday, which was the first time in a number of months that has been the case. There is a difficulty in that, being a hostage to fortune, I could say that to her today, and tomorrow we could have some failure of a service. However, it appears to us that the service is improving and the dialogue that is happening with the employee representatives means we are gaining confidence that these issues are being resolved.