Mr. Frank Allen:

Staffing at stations and the commitment provided to mobility impaired people are two separate issues. Having people at stations all the time is not the optimal way to provide a quality service to passengers. However, it is for the railway to ensure that even if the railway station is not staffed all the time, the commitment to the passenger is honoured. This is what people in a wheelchair need, rather than an assurance that there will always be a member of staff at the railway station. They need to know that someone will be available to get them on and off the train safely. They do not need to know the staffing roster for Iarnród Éireann.