Oireachtas Joint and Select Committees
Wednesday, 25 October 2017
Joint Oireachtas Committee on Transport, Tourism and Sport
Irish Rail, Bus Éireann and Dublin Bus: Chairpersons Designate
9:00 am
Mr. Frank Allen:
To clarify the point for Deputy Troy, I am confident that there are not dark places and waste. The issue in discussion between management and trade union representatives is to deal with practices that were appropriate in the past but that now with technology, better customer focus and various other factors need to be changed. I would not describe that as a waste. I would say it is the sort of transformation that any public service organisation needs to engage in. By doing that it can provide superior service to the passengers, save money for Iarnród Éireann and allow for an increase in salaries for the staff. There is a subtle difference between that and dark places, skulduggery and waste.
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