Oireachtas Joint and Select Committees

Thursday, 19 October 2017

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Engagement with the Central Bank of Ireland

9:30 am

Mr. Ed Sibley:

We continue to be actively engaged with the bank to ensure that it is following through in terms of addressing the issue in the public domain which primarily seemed to have impacted its parent more than the Irish subsidiary. There is a process being put in place in terms of addressing complaints or concerns of Irish customers. I am aware that there are some refunds. The bank has been in communication with all its potential impacted customers. There is an independent third party involved. We are continuing to engage with the bank as well as that independent third party.

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