Michael McGrath (Cork South Central, Fianna Fail) | Oireachtas source

Professor Lane says in his report that he is concerned that two lenders failed to identify populations of impacted customers. That really concerns me because that is not a matter of finding a customer here and there but of finding groups of customers. I suspect some may be people who switched their mortgage or who had redeemed or repaid their mortgage in full. Will Professor Lane give us a sense of where this is going? Will he give us examples of when banks have not identified groups or cohorts of customers as being impacted?