Professor Philip Lane:

Let me differentiate. It would not be correct to say that there is a collective, uniform approach on the part of the banks. As we have indicated, the redress and compensation is virtually complete in some cases. This indicates telling that some banks have moved forward. They have fully respected the intent of the examination and they put enough resources or a lot of resources into dealing with this matter. In other cases, there is a lot more resistance and that is why we say in the update that they initially had a narrow view of who was affected. Even where they agreed, there are cases of them not offering proper redress and compensation or not offering proper appeals processes. We have had the full spectrum of generally reasonable efforts to comply versus their saying, "We do not think this is a big issue".