Pearse Doherty (Donegal, Sinn Fein) | Oireachtas source

The level of complexity cannot be any greater than those with which the other banks are dealing. Banks all did the same thing, namely, denied tracker mortgages to their customers and took - I would use the term "stole" because the money was taken wrongly - approximately €600 per month from certain customers. Some payments were higher or lower. In some cases, customers are entitled to tens of thousands of euro in redress and compensation. Others are entitled to hundreds of thousands of euro because their homes were taken from them.

As I mentioned, the figures are staggering. Some 3,500 people are affected. For an institution which deals with 1 million accounts to tell me it has given redress to fewer than 40 customers two years into its investigation is not good enough. We have to measure it against the other banks. If they can deal with the complexities involved, so can Ulster Bank. It is good that bankers have come before the committee and apologised. I am sure customers welcome that. However, I know, based on what I have heard from them, that those customers want their money, which the bank is holding. Ulster Bank is still issuing letters advising customers that their accounts are in arrears. They would not be in arrears if the bank gave them back the money it took from them in the first place.

It was stated that phase 2 is finished and that the bank submitted the report by 31 March. That deadline related to the plan to be issued to the Central Bank. Was the final report issued on the same day?