Michael McGrath (Cork South Central, Fianna Fail) | Oireachtas source

My final question, as I know the Chairman is anxious to move on, is on the issue of switchers, people who were caught up in this issue, who were wrongly denied a tracker rate to which they were entitled under their contract and ended up switching their mortgage from Ulster Bank to another lender. How is the bank approaching that issue? When will those impacted customers be remediated and how will the bank remediate them?