Michael McGrath (Cork South Central, Fianna Fail) | Oireachtas source

I welcome Mr. Mallon and his colleagues and thank him for his opening statement and the information provided in advance of the meeting. I will start with the examination of tracker mortgages. A lot of Ulster Bank customers are very interested in this hearing and they have been contacting members with questions and telling us their own stories about the impact this issue has had on them. As such, it is important that we tease it out. The headline from the presentation is that the number of impacted customers has risen by 75% from 2,000 to just under 3,500. How did that happen and when did the bank realise the number had grown so much? Mr. Mallon told us last December it was around 2,000. When did the bank start putting all of those customers back on the correct rate to stop the harm?