Ms Patricia Barton:

No. What is dealt with differently is the enforcement against the air carrier. That as Ms Mannion mentioned is a separate matter. In terms of ensuring that the passengers have their rights vindicated, those rights are exactly the same in every single country. What we have found in the past 12 years is that travel has really evolved, the manner in which people organise travel has become much more sophisticated. We find ourselves in situations where we are looking at complaints that the regulation at its inception did not necessarily envisage - exactly like this mass disruption and mass cancellation. What would generally happen when something is an entirely new occurrence is that the enforcement bodies will have a dialogue among themselves and perhaps with the European Commission and will get their views so that we have a co-ordinated approach. We are all very harmonious in how we apply the regulation because fundamentally the success of EU regulation 261/2004 is contingent on certainty for the passenger in the first place and a consistent application against the air carriers in the various member states.