Oireachtas Joint and Select Committees

Wednesday, 4 October 2017

Joint Oireachtas Committee on Transport, Tourism and Sport

Ryanair Service Provision: Commissioner for Aviation Regulation and Irish Aviation Authority

1:30 pm

Photo of Imelda MunsterImelda Munster (Louth, Sinn Fein) | Oireachtas source

I thank Ms Mannion. I know that Friday meeting was arranged in advance. That Friday was the day the CAA gave a deadline of 5 p.m. for, so it was the day that Ryanair was compelled to either act by or to go to court. The Commissioner's office should remember that it exists to protect passengers' rights. It is not a matter of whether criticism is taken personally. It is not meant to be personal.

Passenger rights should be the priority. I know we will probably agree to disagree but in this case many people felt that the softly softly approach prolonged the stress, and the lack of information and so on for passengers. The Commissioner for Aviation Regulation is tasked with protecting passengers.

Ms Mannion said there was no legal obligation, but as the Commissioner for Aviation Regulation would she be in favour of legislation to ensure the airlines are compelled to inform various offices in advance of any such incident again?

Comments

No comments

Log in or join to post a public comment.