Oireachtas Joint and Select Committees
Wednesday, 4 October 2017
Joint Oireachtas Committee on Transport, Tourism and Sport
Ryanair Service Provision: Commissioner for Aviation Regulation and Irish Aviation Authority
1:30 pm
Robert Troy (Longford-Westmeath, Fianna Fail) | Oireachtas source
The only sanction open to the CAR is the possibility that a customer made the wrong choice based on the information provided at that time and as a consequence it could potentially cost the airline. While this is about Ryanair now, in general it could potentially cost that airline more in terms of reimbursing and compensating. If wrong information was given at any time and a customer makes a decision based on the information available to them at the time and it transpires that they made a decision that has cost them more money in the long run, the only consequence is that it will cost Ryanair more to reimburse them.
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