Mr. Phelim Quinn:

We receive significant amounts of what we would call unsolicited information, some of which comes from whistleblowers. However, we also have methods by means of which we assimilate information from the health and social care system and analyse it on an ongoing basis. Furthermore, there is a process of statutory notifications from the regulated sector. We take in those notifications and analyse them in every single instance. We also have the observations made at the point of inspection. Under our monitoring approach, all that information is drawn together and risk assessments are made.