Oireachtas Joint and Select Committees

Thursday, 28 September 2017

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Banking Sector in Ireland (Resumed): Permanent TSB and KBC Bank

9:45 am

Mr. Wim Verbraeken:

As part of the examination we are considering a variety of cases where there has been loss of ownership to see whether those customers were affected by the tracker issue. Very often in cases of loss of ownership there is a combination of factors at play. We are trying to objectively determine whether certain cases of loss of ownership were caused by the tracker issue or not.

We are isolating these cases pending the conclusion of the examination to not make matters worse for these customers, to make sure we are not proceeding with certain actions in terms of loss of ownership pending the conclusion of this review.

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