Oireachtas Joint and Select Committees

Thursday, 28 September 2017

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Banking Sector in Ireland (Resumed): Permanent TSB and KBC Bank

9:45 am

Mr. Ger Mitchell:

Of the 579 cases, an additional number of customers will fall into the loss of ownership category. We are currently completing the causation element of that, which asks whether our failings directly resulted in them losing their home or property. We expect the number to be low but as I have said previously to this committee and others, one is one too many. With regard to the Deputy's second question on customers who have lost a property, irrespective of any appeal or assessment, we made an immediate payment upfront, as soon as we became aware of it, of €50,000 for any home owner and €25,000 for anybody who lost an investment property. All these customers went straight through to our independent review panel and these 22, all of whom have been compensated and remediated, in some cases have got back the property they once had. In other cases they have taken out a tracker mortgage at the rate they would have been once entitled to. In all cases, the customers have been repaid any overpayment, correction in the rate and compensation for suffering and loss.

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