John McGuinness (Carlow-Kilkenny, Fianna Fail) | Oireachtas source

Deputy McGrath raised the amount of correspondence we have received, from many customers who are affected. One person said:

When my tracker restored in August 2015 I was one of the many people caught in this rate-not-specified bracket. The tracker rate applied by PTSB to my mortgage account is 3.25% plus the ECB, but according to the calculation by PTSB contained in my original mortgage contract my rate should be 0.75% plus ECB - a bit of a difference, I am sure you will agree. I am, like everyone else, much aggrieved by this situation and will not accept this rate as correct.

They go on to say they have engaged the-----