Oireachtas Joint and Select Committees
Thursday, 28 September 2017
Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach
Banking Sector in Ireland (Resumed): Permanent TSB and KBC Bank
9:45 am
John McGuinness (Carlow-Kilkenny, Fianna Fail) | Oireachtas source
Deputy Sherlock is right about it anyway, I understand. In terms of dealing with correspondence from customers, how quickly does the bank respond to customers who write in and make a complaint because they feel they should be on a tracker? How long does that take typically?
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