Seán Sherlock (Cork East, Labour) | Oireachtas source

Is Mr. Masding satisfied that Permanent TSB is fulfilling its legal obligations under data protection law? Let me be more specific. I assume the witnesses are aware that banks are legally obliged to retain all communications for six years after the ending of a product. A 30-year mortgage, for example, would result in a bank retaining records for 36 years. Is Mr. Masding satisfied that Permanent TSB is retaining all of those records with regard to correspondence with the customer, even where the customer makes a complaint? This might include phone records, emails or any kind of electronic communications with those customers.