Rose Conway Walsh (Sinn Fein) | Oireachtas source

I understand that but 21 years of a tax holiday is quite good. I know many citizens in this country would like to have the same relationship as Permanent TSB.

I want to move on to the Permanent TSB's fees structure because I know our time is limited. When Deputy Doherty wrote to Permanent TSB earlier, its response was very much an admission that this was about pushing customers from one type of account to another. Surely that strikes a contradiction in banks coming before us and telling us that they are modernising and improving their products, yet it always seems that customers are the last to know. Some of the fees increased by 460% according to the reports and I want to check with the witnesses if that is an accurate figure. One went from €3.18 to €18.