Pearse Doherty (Donegal, Sinn Fein) | Oireachtas source

We are now into September 2017, and Mr. Mitchell is telling me the bank does not have the capacity or expertise, or has not selected resources, to focus on the fact the bank has again taking money wrongly from its customers, 125 of them in this case, who have still not been put onto the appropriate tracker rate, never mind being offered or being told they will get so much money back because the bank wrongly took the money from them. It is not acceptable. I say this on behalf of individuals out there. We have gone through all of this before. I do not believe the bank is learning a lesson. It is not acceptable for the bank to wrongly charge customers. Mr. Mitchell is sitting here telling us the bank is wrongly charging customers. What are we supposed to do as representatives of the Irish people? Are we to say that it is okay? It is not okay. It is not acceptable. It calls for immediate restoration onto the appropriate tracker rate, but the witnesses have come in here and think it is somehow acceptable that 125 Irish citizens are on the wrong tracker rate at a bank owned by the State. All of this causes hardship. I have gone through this before. It causes mental stress. Some people have lost their homes and others cannot have operations or dental surgery. All of this hardship caused to individuals is documented in letters I have received, as I am sure have colleagues in the meeting room. When will all of the customers be put onto the tracker rate?