Mr. Ger Mitchell:

We include those people. They have accepted the compensation we have offered as part of the remediation programme. Those customers have chosen to go to the appeals panel, which is independent and supplementary. This does not prohibit the customers from taking their cases to the Financial Services Ombudsman thereafter. A total of 18% of those customers have appealed and-----

Come on, seriously, 98% have been fully redressed but 18% of those are actually appealing the redress programme? That is an abuse of statistics. Mr. Mitchell gave the impression that 98% of the 1,372 customers have been paid. That was the question I asked.