Pearse Doherty (Donegal, Sinn Fein) | Oireachtas source

I will finish on this point. I appreciate and expect that no one currently employed at senior level was involved because the decision would have been taken at a senior or very senior level in the bank, possibly by a group of individuals who are most likely gone from the bank, but someone took the commercial decision not to place or allow the affected individuals onto tracker rates. That was not done by the lady who is across the counter when a customer lodges his or her €20 or €100. It happened at a senior level and, as the witness admitted, it was wrong. We can call it whatever we want but it was theft. The bank wrongly took money to a minimum total of tens of millions of euro from its customers and no one will be held accountable. That is wrong. It will happen over and over again. No one is ever held accountable in the financial system and that is ridiculous. I am not blaming Mr. Byrne but he is at the top of the bank and it is his responsibility to carry out a thorough investigation to ensure he finds out exactly who made the decision and at what level.

When was this decision made? What information was available at that time to make the decision? The decision was wrong and affected many customers. The fact the other banks were doing it should be of cold comfort to AIB. There are many scars on the reputation of banks but this matter is a serious scar that needs to be addressed.