Oireachtas Joint and Select Committees

Thursday, 21 September 2017

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Banking Sector in Ireland: Bank of Ireland

9:30 am

Mr. Liam McLoughlin:

The view I have taken in this respect is that the impact on performance would have outweighed any benefit for the fewer than 1% of customers who would use the Irish option. As a result, we favoured an enhanced performance in terms of response time for the customer.

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