Oireachtas Joint and Select Committees

Thursday, 21 September 2017

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Banking Sector in Ireland: Bank of Ireland

9:30 am

Photo of Aindrias MoynihanAindrias Moynihan (Cork North West, Fianna Fail) | Oireachtas source

Tuigim go bhfuil sé déanach. Mar sin, díreoidh mé ar aon phointe amháin. Is é sin an tslí go bhfuil Banc na hÉireann tar éis deireadh a chur le húsáid na Gaeilge ar na hATManna. Tá go leor daoine tar éis é seo a tharraingt anuas liom. Ghoill sé go mór orthu. I thank the Chairman for the opportunity to address the meeting. My focus is on one particular point because I am not a standing member of the committee. I refer to the issue of ATM services no longer being available in Irish. It is an issue that has angered a number of people who have raised it vociferously with me. Tuigim go raibh plé ann níos luaithe agus tuigim gur bhraith an banc go raibh an Ghaolainn ag cur isteach ar fheidhmiú an ATM i slí éigin. I understand there was a brief discussion on it earlier and that the performance of the ATMs was referred to in some way. Cad ina thaobh go díreach gur stop an banc ag úsáid an Ghaolainn sna hATManna? Ar deineadh aon taighde nó aon phlé leis na custaiméirí ina thaobh? Ar deineadh aon measúnacht ar an gcostas a bheadh i gceist leis? Why did the bank stop using Irish on ATMs? Did it do any research in advance with its customers and did it cost the exercise?

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