Oireachtas Joint and Select Committees
Thursday, 6 July 2017
Public Accounts Committee
2015 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 11 - Office of the Minister for Public Expenditure and Reform
Vote 12 - Superannuation and Retired Allowances
Vote 18 - Shared Services
Vote 39 - Office of Government Procurement
Chapter 3 - Vote Accounting and Budget Management
Comptroller and Auditor General Special Report 95: Financial Reporting in the Public Sector
9:00 am
Mr. Robert Watt:
The contract is run by the Department of Social Protection. We can provide the Deputy with details of where it is. We fully support this initiative which absolutely has been slower than we would have hoped. The Deputy has indicated the numbers. There are costs, but we must look at them versus the benefits. We carried out surveys recently in which we asked people about their experience in interaction with the Civil Service. It was generally very positive and particularly positive when it came to interacting with us through digital platforms and online portals.
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