Mr. Robert Watt:

I will ask Ms Paula Lyons from the shared services office to speak in a moment to some of the detail. This is an issue that has now been given more visibility because we have established the shared services of PeoplePoint. In the past, overpayments took place across Departments but we did not have the same visibility that we have of them now. Now that we have moved transactional HR and, increasingly, payroll to the shared centres, we have more visibility of this issue. That is the first point. The second point is that we changed the entitlements of sick leave. Previously, public servants would get six months' full pay and then six months' half pay. That has been reduced now to three months and three months. There are more and more people who are pushing up against the threshold when they do not have full pay. As people are paid in advance rather than in arrears in the public service, if we are not notified in a timely fashion that someone has-----