Oireachtas Joint and Select Committees

Thursday, 29 June 2017

Select Committee on Finance, Public Expenditure and Reform, and Taoiseach

Financial Services and Pensions Ombudsman Bill 2017: Committee Stage

10:00 am

Photo of Pearse DohertyPearse Doherty (Donegal, Sinn Fein) | Oireachtas source

Section 7 deals with the establishment of the office. There is no way that this new office will be able to operate and meet the demands of the public unless it has additional resources. That will be required from the first moment. Will the Minister of State enlighten us as to how many staff are currently in each office and how many will be in place after the establishment of the office of financial services and pensions ombudsman? What efficiencies will there be in the service, such as savings in rents and so forth? Do cases currently with either office remain with that office until they are closed or do they automatically transfer to the new office? If a complaint is made to the Financial Services Ombudsman Bureau or the Pensions Ombudsman, does it remain with that office or does it transfer to the new office established under section 7?

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