Dr. Graham Love:

If it is submitted to us or if it comes to us via another entity such as the Department, we take it to our governance and accountability team, assess its veracity, and go back to the institution, very often, to see what its response. We may deem it acceptable or not acceptable. These are also the steps that we go through even for a protected disclosure and we are going through them increasingly at the moment. The legislation is gaining acceptance and knowledge in the sector. If we deem a complaint acceptable, we go back to the discloser or the person making the allegations or it may, in some cases, give rise to further investigation, as we have seen.