Mr. Niall Cody:

Our statistics do not bear out that the process has slowed down, but there are varying degrees of complexity in requests for correspondence, and it depends on what the issue is. What the MyEnquiries facility is about is an attempt to have a secure platform for dealing with what are personal data. It is linked to the whole issue of data protection. We get emails, which are not a secure form of exchange of information. The MyEnquiries system is a system that is secure and integrated.