Mr. Tony O'Brien:

No, and I will tell the Deputy why, in relation to the specific matter the Deputy is asking me about which is the rather extraordinary mess that occurred around the apologies.

In relation to the content of the letter of apology which I rejected once I saw it, I withdrew it and replaced it with a proper apology, which I discussed with the committee the last time I was here. I felt there had been a failure, but I did not think it was an act of badness. In relation to the apology that was never given to Grace and those who cared for her, as I outlined in my evidence, I met all of the people involved. It was an extraordinary series of mistakes, but, having looked at them in the whites of the eyes on the Friday before coming here on the Tuesday, I accepted that it had been "monumental cock-up".