Oireachtas Joint and Select Committees

Wednesday, 22 March 2017

Committee on Public Petitions

Engagement with Financial Services Ombudsman

1:30 pm

Mr. Ger Deering:

We can deal with organisations with a turnover of less than €3 million, as Ms Cassidy said earlier. We get complaints from credit unions and about credit unions. We would not have a huge number of complaints against credit unions. It comes back to the point that I made earlier, where we found in our survey that 80% of people never got to speak to anybody. The people from credit unions generally get to speak to the person.

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