Oireachtas Joint and Select Committees
Wednesday, 22 March 2017
Committee on Public Petitions
Engagement with Financial Services Ombudsman
1:30 pm
Mr. Ger Deering:
Yes, it is frustrating. I think we have all experienced the banks pushing people in the direction of online banking, yet we have also come across people who want online banking who were not given access to it. The full range of services should be available to people. They should not be forced into online banking or out of online banking or not allowed to have online banking. That is our view.
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