Oireachtas Joint and Select Committees

Wednesday, 22 March 2017

Committee on Public Petitions

Engagement with Financial Services Ombudsman

1:30 pm

Photo of Colette KelleherColette Kelleher (Independent) | Oireachtas source

Given the scale of the problem and the amount of money involved, enforcing codes is one thing and the dispute resolution service is more effective because it is more human and people get to talk to a person. Sometimes the exchange of documents does not always tell the full story. Is Mr. Deering satisfied that this is enough for the protection of people in those categories given that we know there is a very large-scale problem? Does Mr. Deering feel the measures are in place in to protect those people?

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