Oireachtas Joint and Select Committees
Wednesday, 22 March 2017
Committee on Public Petitions
Engagement with Financial Services Ombudsman
1:30 pm
Colette Kelleher (Independent) | Oireachtas source
Given the scale of the problem and the amount of money involved, enforcing codes is one thing and the dispute resolution service is more effective because it is more human and people get to talk to a person. Sometimes the exchange of documents does not always tell the full story. Is Mr. Deering satisfied that this is enough for the protection of people in those categories given that we know there is a very large-scale problem? Does Mr. Deering feel the measures are in place in to protect those people?
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