Mr. Pat Healy:

They are being implemented. Many of them were technical guidelines and issues of that nature and they are being implemented. One of the bigger recommendations is to streamline the scheme and its operation. There are two purposes behind that. The first is that we are moving to regional locations now but we will centralise the expertise. The important issue, as set out in the report, is to make this simpler. We have easy-read versions but clearly people still find the scheme complicated. We are doing more work on this and in a number of weeks we will have a new, up-to-date easy-read version and simpler, easier to understand guidelines. In the new documentation we are also going to provide examples relating to some of the issues we have discussed today, like the 7% issue. We will provide examples of how the financial element is calculated, how care needs are determined and so forth so that people will understand it better.