Denise Mitchell (Dublin Bay North, Sinn Fein) | Oireachtas source

I thank the witnesses for coming in today and for their presentation. They provide a brilliant resource to all our communities. Their website is fantastic. It is a one-stop-shop database and it is easy, as they said, to access.

I have a few questions in and around the Committee on Public Petitions itself. The witnesses stated they had figures that show 245 have touched on their section on the Committee on Public Petitions. Over the years did they ever receive any feedback from staff in their offices regarding the Committee on Public Petitions?

The witnesses have already touched on a few of the weaknesses. Would they be able to let us know in detail what weaknesses they see with the current process and how we can be a little more transparent?

Out of curiosity, would the witnesses have available information on the location of their busiest offices in the organisation? In line with that question, could they outline what would be the issues people present with? Particularly in my constituency, they have a fantastic service on Bunratty Road in Coolock. There are times - we ourselves accessed it - when we are near having to get an appointment because the girls are out the door with work. If they could provide that little bit of feedback, I would appreciate it.