John McGuinness (Carlow-Kilkenny, Fianna Fail) | Oireachtas source

Yes. The question I am asking is relevant for such individuals. These cases have stretched over a long period. Borrowers did not get answers or had to wait six months for an answer. Then, then had to try to engage with the ombudsman before going back to the bank. Issues remain to be resolved in some of the cases I have seen. If individuals go back to the Financial Services Ombudsman in respect of these cases, will the ombudsman look at them?