Oireachtas Joint and Select Committees

Thursday, 2 March 2017

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Financial Services Ombudsman's Bureau - Strategic Plan 2017 and Tracker Mortgage Issues: Discussion

10:00 am

Photo of Gerry HorkanGerry Horkan (Fianna Fail) | Oireachtas source

The office states that it communicates progress to complainants throughout the dispute process. How does that communication take place and how frequent is it? Can people look at their complaints online or are updates by phone, e-mail or letters provided?

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