Oireachtas Joint and Select Committees
Thursday, 2 March 2017
Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach
Financial Services Ombudsman's Bureau - Strategic Plan 2017 and Tracker Mortgage Issues: Discussion
10:00 am
Gerry Horkan (Fianna Fail) | Oireachtas source
I thank Mr. Deering and Ms Cassidy for their opening statements. On the establishment of the new merged entity and the strategic plan itself, why has it been determined necessary for the FSO to implement this change plan and to change the way that it is delivering its services? Is there an acknowledgment that there were deficiencies in the previous working model?
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