John McGuinness (Carlow-Kilkenny, Fianna Fail) | Oireachtas source

The idea that all of the players would be given a place within a forum is certainly a good one because it could shape the banking of the future. Will that not be challenged by the fact that many of these decisions are based on what the banks have described here previously as customer needs? The banks have told us that customers are voting with their feet by doing things on the Internet and other platforms and are not necessarily coming to bank branches. Does Mr. Broderick think that is the truth or does he believe we are being given information to mislead us?