Oireachtas Joint and Select Committees

Thursday, 12 January 2017

Joint Oireachtas Committee on the Future Funding of Domestic Water Services

Irish Water and Commission for Energy Regulation

2:00 pm

Dr. Paul McGowan:

In terms of the priorities we have set for the upcoming period, we will continue to concentrate on customer handbook implementation by Irish Water and its delivery of high levels of customer care. We also have a major project under way to establish a non-domestic tariff framework for Irish Water and a connection charging policy for all customers of the utility. We will also put in place a monitoring framework for Irish Water's capital investment plan by the end of 2017. We will be looking to put in place the key performance indicators, and the measurement and reporting of some of these KPIs, within 2017.

Another of our priorities is to engage with this review process and to continue our engagement with the Public Water Forum, as the voice of Irish Water, and with the Environmental Protection Agency, EPA, and other regulatory authorities. At the end of this year we will need to start determining how we will put together the revenue control for the years 2019 onwards, because it will take in excess of 12 months to carry out such a significant revenue control review. We are happy to address any questions the committee might have and to assist it in any way that we can.

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