Gerry Horkan (Fianna Fail) | Oireachtas source

I accept that. Typically, one would write to people when there is an issue. In light of the contributions from Deputies McGrath and Doherty and Senator O'Donnell, we are not discussing just one or two cases. From what we have heard, it is at least 11,700 cases. It would be helpful for everyone to be written to and told that his or her contract has been examined and no issue of non-compliance has been identified. Otherwise, people will be left wondering whether they have been overcharged. These are customers and, although we have not touched on the topic yet, the Central Bank has a consumer protection role. It is important that consumers know their contracts have been examined and found to be okay or not okay. Until they do, they are in limbo.