Kieran O'Donnell (Fine Gael) | Oireachtas source

The most significant problem is that we are getting down to people who have been through the bones of six years of hell. Many of them have young children and are working in jobs that may not be paying that well. The question is about the moral versus the financial argument. Mr. O'Sullivan is probably well aware of the European directive on unfair terms in consumer contracts, which deals with elements of contracts which are unfair. Does this play into the bank's review of particular cases? Is the bank doing write-offs in respect of the 4,000 customers?