Oireachtas Joint and Select Committees

Thursday, 27 October 2016

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

General Scheme of Financial Services and Pensions Ombudsman Bill 2016 and Central Bank and Financial Services Authority of Ireland (Amendment) Bill 2014: Discussion

9:30 am

Mr. Ger Deering:

Of course, it is and we take the broadest possible view.

On jurisdiction, we are doing two things, one of which is asking people to suspend judgment. We were dealing with a complaint in the office for far too long and the argument was about jurisdiction. I wrote to the two parties to ask if they would engage in mediation. The provider stated it would engage on the basis that it would not concede jurisdiction. Actually, when engaging in mediation one is not conceding anything, other than agreeing to listen to the other side. The provider agreed to engage and the complaint was resolved. My point is we have taken a very broad view. I know that Deputy Pearse Doherty and Mr. Joyce have accepted this. It is important to note that the report was produced in 2014 and that we have changed the process significantly. We are pushing out the boundaries, particularly with regard to jurisdiction, and asking people to suspend judgment on jurisdiction to try to have the issue sorted and resolved.

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