Mr. Paul Bell:

Standards of care in the community or what was traditionally referred to as home helps has been mentioned. The only way of underpinning and addressing the issue for groups that were referred to as non-medical is for the service to be regulated. Those who provide the service should be introduced to a system of registration and meet specified obligations. The group would include health care assistant groups as well. In order for them to provide the service be it in a community or institutional setting one would require a certain level of qualifications. The service provider or individual must also be obliged to continually improve, train and be educated to meet that standard. The matter needs to be addressed.